Toyota car rentals in Port Coquitlam

Watch what you're getting charged for before you reserve your rental car! I thought i was paying $297 for a week plus $92 for prepaid gas upon return, which i thought at the time was an amazing deal. When I picked up the car, taxes and add on expenses jacked it up to $379 and I got charged $118 after for the gas. I ended up paying $500 which was not clearly disclosed to me beforehand. I had to go online to ask for a receipt, which took a few days to receive. The car itself suited our needs and didn't break down, so that was good. The staff at the location never answer their phones either, they seem understaffed which was annoying, My questions could have been answered over the phone.

Would have been nice if they had car quoted on lot. They did not and gave me an acceptable alternative.

One of the worst experiences renting a car I ever had. I was stranded in the middle of the road as the agency had closed down with no notifications or any way of letting me know. What a terrible, terribly run company

The agent was so sweet an nice even when I called an came in to pick up car-

Good

Horrible. The car was old and dingy with 100k miles. It was a Toyota Yaris that could barely make it up the hilly island of St Kitts. I arrived on Thursday to pick up my car at the airport only to be told it was a holiday on the island and they were closed, so I had to take a taxi to my hotel. I reached out to the local Thrifty the next morning only to be told they never got my rental even though I provided them my rental agreement confirmation. Then it took forever to rent the crappy car which now impacted ny first 2 days on the island. The rental office staff was very unresponsive, lacking any caring to my situation. Overall horrible experience and will never rent from Thrifty anywhere in the world.

Very fast pick up and drop off of our rental car.

Brilliant experience! This involved a smooth admin / documentation process at the arrivals window; outstanding attendant that prepared and loaded the car with baggage; provided water and information to assist with the transition; an clean car that was up to standard; a simple drop-off process at the airport; and finally a quick refund of the deposit. Only drama was that the booking description of the vehicle on Momondo (estate intermediate wagon) did not match the records at Enterprise. I suspect this is an issue from Momondo's end. Also, very little information on terms and conditions on Momondo website regarding deposit, excess amount, rental conditions etc. This should be much more clear. Although Momondo refers to read the terms and conditions - there are none to be found throughout the process. This should be rectified as I thought I was taking a risk at the time of booking and left it to chance. Finally, the car was not available at the Enterprise office and I was provided with a genuine upgrade. Thank you Enterprise for the exceptional experience.

Actually had the truck I wanted and reserved..not get a phone call being told they didn't have it..then why would it be on their website and why would they schedule a reservation that was a waste of time I missed a very important event due to not having a vehicle after I was confirmed with email stating they had it reserved

The price quoted on the website was way less than I paid, so that needs to be addressed. I was quoted roughly $300 and paid more than $500.

The car was filthy when we picked it up. It looked as though someone had been shot, with blood splatter all over the interior of the roof.

Hidden prices and rental company doesn’t honor the agreed rate, stupidly high insurance costs mentioned by the rental associate (100% car value?) etc.