Hero photo

Mercure Serpong Alam Sutera

4-star Hotel, Adults only

4 stars

Jl Alam Sutera Boulevard Kav23, Tangerang City 15325

+62 212 966 8668
8.5
Very good

based on 794 reviews

C$ 71
Rate

per night

About Mercure Serpong Alam Sutera, Tangerang City

Cleanliness
8.6
Comfort
8.2
Location
9.1
Services
8.1
Staff
9.0
Value for money
8.3
Mercure Serpong Alam Sutera is ALLSAFE sanitary & safety label certified. ALLSAFE standards have been developed by Accor Global, Bureau Veritas and world's leading medical autorities. Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travellers.

Mercure Serpong Alam Sutera photos


Rooms

Mon 11/11
Tue 12/11
Queen room
bed type unknown
Superior Room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Adults only
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Designated smoking area
  • Disabled Access
  • Roll-in shower
  • Adults only
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

General

  • Garden view
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Toothbrush

Pool and spa

  • Outdoor pool
  • Pool with a view
  • Spa and wellness centre
  • Rooftop pool
  • Massage

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Outdoor

  • Garden
  • Terrace/Patio
  • Grill

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Bicycle rental
  • Cycling

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness centre

Reviews

8.5
Very goodBased on 794 verified guest reviews

Pros +
  • The reservation team is bit annoying. (in 4 reviews)
  • Near with mall n food center. (in 20 reviews)
  • The bed was so comfortable. (in 14 reviews)
Cons -
  • Staff looked clueless Overall experience was terrible and disappointing as first time guests. (in 3 reviews)
  • Maybe it was just the wrong time to check in. (in 1 review)
  • "Clean room, sound isolated windows." (in 22 reviews)


Mercure Serpong Alam Sutera room booking info

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • How far is Mercure Serpong Alam Sutera from Jakarta Soekarno-Hatta Intl?

    Driving distance from Jakarta Soekarno-Hatta Intl to Mercure Serpong Alam Sutera and vice versa is 13.2 km and the overall drive time is about 24min. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Mercure Serpong Alam Sutera from Jakarta Soekarno-Hatta Intl?

    A very popular option for travellers staying at Mercure Serpong Alam Sutera would be to take a taxi or ridesharing service from Jakarta Soekarno-Hatta Intl directly to the hotel.

  • Are there food options at Mercure Serpong Alam Sutera?

    There is a restaurant at Mercure Serpong Alam Sutera that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +62 212 966 8668 for kitchen hours. Guests staying at Mercure Serpong Alam Sutera are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Mercure Serpong Alam Sutera have a pool?

    Yes, Mercure Serpong Alam Sutera has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • What is the phone number for Mercure Serpong Alam Sutera?

    For assistance from an employee at Mercure Serpong Alam Sutera please call +62 212 966 8668.

  • Does Mercure Serpong Alam Sutera have Wi-Fi available?

    Yes, Mercure Serpong Alam Sutera has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Mercure Serpong Alam Sutera?

    Yes. If you are looking for a hotel with a fitness centre on-site, Mercure Serpong Alam Sutera is a great place to stay.

  • What time is check-out for Mercure Serpong Alam Sutera?

    Mercure Serpong Alam Sutera check-out time is 12:00 PM. Late check-out may be available upon request at the reception desk.

  • How much is a room at Mercure Serpong Alam Sutera?

    The average price for a night at Mercure Serpong Alam Sutera found recently is C$ 105 and can go as low as C$ 83/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Mercure Serpong Alam Sutera?

    The accommodation features laundry services for all guests.

  • How many operators does momondo search for hotels in Tangerang City?

  • When did momondo last update prices for hotels in Tangerang City?

    Prices for hotels in Tangerang City refresh daily.


Places of interest near Mercure Serpong Alam Sutera

Attractions in Tangerang City, Indonesia curated by momondo

Mercure Serpong Alam Sutera location: Jl Alam Sutera Boulevard Kav23, Tangerang City 15325

Top landmarks

Gading Raya Golf Course1.8 km
Cengkareng Golf Club13.9 km
Summarecon Mall Serpong2.6 km

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