Rooms Make yourself at home in one of the 13 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 34-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Amenities Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this aparthotel include complimentary wireless Internet access, tour/ticket assistance, and a picnic area. Business}, Other Amenities The front desk is staffed during limited hours. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Property Location Located in Puerto Morelos, Velas Condos is on the beach, within a 5-minute walk of Arrecife de Puerto Morelos National Park and Ojo de Agua Beach. This beach aparthotel is 12.5 mi (20.1 km) from Moon Palace Golf Club and 13 mi (21 km) from Maroma Beach. Optional Charges Housekeeping is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 10:30 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash The front desk is open daily from 8:30 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No rollaway/extra beds available No elevators Essential workers only - NO Property is cleaned with disinfectant Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Professional property host/manager