Hero photo

Grand Velas Riviera Maya

5-star Hotel with Private beach

5 stars

Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Quintana Roo

+52 984 877 4400
9.3
Wonderful

based on 118 reviews

C$ 1,187
Rate

per night

Room type
Provider
Nightly total
Deluxe room
C$ 1,187
Standard Room
C$ 1,441
Double room
C$ 1,494

About Grand Velas Riviera Maya, Playa del Carmen

Cleanliness
9.4
Comfort
9.4
Location
9.3
Services
9.5
Staff
9.2
Value for money
8.1
Boasting a heated pool, a limousine service and a private beach, Grand Velas Riviera Maya - All Inclusive is a luxurious place to stay in Playa del Carmen. It also provides a sauna, a beauty centre and an all-inclusive meal plan. All the elegant rooms at the resort provide a desk and a mini bar. Every morning, guests can sit down to breakfast at Piaf Restaurant or Sen Lin. For guests wanting to stay close by for dinner, Frida Restaurant dishes up Mexican cuisine while Lucca specializes in Italian dishes. Cancun International Airport is under a 35-minute drive from the resort. Xcaret Archaeological Site, Lakam Centre Cancun-Riviera Maya and Xcaret Eco Theme Park are a brief drive from the property.

Grand Velas Riviera Maya photos


Rooms

Mon 11/11
Tue 12/11
Double room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Superior Room
bed type unknown
Queen room
2 queen beds
2 queen beds
King room
1 king bed
bed type unknown
1 king bed
Luxury Room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking

Things to do

  • Gift shop
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Karaoke
  • Mini-golf
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Night club
  • Hiking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • 24hr front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

General

  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Tile/marble floor

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper

Dining

  • Wine glasses
  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Coffee machine
  • Dining table

Pool and spa

  • Infinity pool
  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Baby safety gates
  • Children's high chair

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled Access
  • Elevator
  • Allergy-free room

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer

Outdoor

  • Outdoor dining area
  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness

  • Aerobics
  • Fitness centre

Health and safety

  • Safe

Reviews

9.3
WonderfulBased on 118 verified guest reviews

Pros +
  • "The food is unbeatable I recommend the ""Cocina de Autor"" restaurant!" (in 1 review)
  • Staff was very friendly and made us feel valued and at home (in 1 review)
  • The ocean at the beach area was rocky and shallow. (in 4 reviews)
Cons -
  • I never had to track him down like at other resorts. (in 1 review)
  • A lot of sea weed in the ocean somewhat spoiled beach experience. (in 3 reviews)


Grand Velas Riviera Maya room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • How far is Grand Velas Riviera Maya from Cozumel?

    If you're looking to go directly from Cozumel to Grand Velas Riviera Maya, expect a 37min drive as they are around 20.1 km apart.

  • What is the best way to get to Grand Velas Riviera Maya from Cozumel?

    Grand Velas Riviera Maya has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cozumel to the hotel, but also around Playa del Carmen during your stay may be renting a car. Car rentals in Playa del Carmen are on average C$ 7/day. A very popular option for travellers staying at Grand Velas Riviera Maya would be to take a taxi or ridesharing service from Cozumel directly to the hotel.

  • Are there food options at Grand Velas Riviera Maya?

    Grand Velas Riviera Maya does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Grand Velas Riviera Maya at +52 984 877 4400. One of the easiest dining options for Playa del Carmen guests staying in Grand Velas Riviera Maya is to get room service, which is available to all hotel guests.

  • Does Grand Velas Riviera Maya have a pool?

    Yes. Many momondo users travelling to Playa del Carmen specifically look for hotels with a pool. Grand Velas Riviera Maya may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • How close is Grand Velas Riviera Maya to Playa del Carmen city centre?

    Getting to Playa del Carmen city centre should be easy enough, as it is just 7.9 km away from Grand Velas Riviera Maya. In Playa del Carmen city centre you will find Parque Xplor, along with many other popular sights and things to do.

  • What is the phone number for Grand Velas Riviera Maya?

    For assistance from an employee at Grand Velas Riviera Maya please call +52 984 877 4400.

  • Does Grand Velas Riviera Maya have Wi-Fi available?

    Yes, Grand Velas Riviera Maya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Grand Velas Riviera Maya?

    Yes. If you are looking for a hotel with a fitness centre on-site, Grand Velas Riviera Maya is a great place to stay.

  • What time is check-out for Grand Velas Riviera Maya?

    The required check-out time is 12:00 PM. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Grand Velas Riviera Maya?

    Guests can currently expect to pay C$ 1,878 on average for a night at Grand Velas Riviera Maya, Playa del Carmen. Enter your desired travel dates in the form above to find deals starting at C$ 1,109 per night.

  • Is there laundry service in Grand Velas Riviera Maya?

    Yes, there is. Reach out to Grand Velas Riviera Maya, Playa del Carmen for more details on all available laundry services. Ironing equipment e.g. ironing boards and irons are available as well.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are refreshed on a daily basis.


Places of interest near Grand Velas Riviera Maya

Attractions in Playa del Carmen, Mexico curated by momondo

Grand Velas Riviera Maya location: Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Quintana Roo

Top landmarks

El Camaleón Mayakoba Golf Club1.8 km
Parque Natural Tres Ríos3.6 km
Playa principal de Playa del Carmen7.6 km
Calle Quinta Avenida7.7 km
Aviario Xaman Ha8.7 km

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