Rooms Stay in one of 25 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains. Amenities Make use of convenient amenities such as complimentary wireless Internet access, a television in a common area, and tour/ticket assistance. Business}, Other Amenities Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free valet parking is available onsite. Property Location With a stay at Hotel U in Muelheim an der Ruhr (Altstadt II), you'll be within a 10-minute drive of Rhein-Ruhr-Zentrum Shopping Mall and Broich Castle. This hotel is 5.1 mi (8.2 km) from Westfield Centro and 6 mi (9.7 km) from Messe Essen. Optional Charges Pet fee: EUR 10 per pet, per night Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 8:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. The front desk is open during the following times:Monday - Friday: 8:00 AM - 8:00 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Check-Out Checkout is done at 10:00 AM Pets Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Electrostatic spray is used for disinfection Cashless transactions are available Reservation might be required for some facilities onsite Food service has been amended for enhanced safety Professional property host/manager Property follows sanitization practices of COVID-19 Guidelines (CDC) Property follows sanitization practices of COVID-19 Guidelines (WHO) Minimum age for COVID-19 test requirement: 6 Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination