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SureStay Plus Hotel by Best Western Gatlinburg

2-star Hotel with Outdoor pool

2 stars

218 Ski Mountain Road, Gatlinburg, TN 37738-3125

+1 865 325 1516
7.9
Good

based on 2,075 reviews

C$ 71
Rate

per night

About SureStay Plus Hotel by Best Western Gatlinburg, Gatlinburg

Cleanliness
8.2
Comfort
8.3
Location
8.8
Services
8.1
Staff
8.4
Value for money
8.3
Located a five-minute walk from Great Smoky Mountains, SureStay Plus Hotel by Best Western Gatlinburg was refurbished recently and provides modern rooms with a private balcony, free wireless internet access and a refrigerator. It also offers an express check-in and check-out feature, a 24-hour business centre and an outdoor pool. The hotel features a 24/7 reception, as well as a lift and laundry facilities. There is also free private parking on site for those with a car. Rooms at SureStay Plus Hotel by Best Western Gatlinburg are well-appointed and include a sofa bed, an alarm clock and a flat-screen TV. They each offer an in-room closet, heating and a desk. There are a range of restaurants and cafés near the hotel, and Pigeon Forge and Sevierville are a brief car ride away. Ober Gatlinburg Ski Resort and Gatlinburg Convention Center are also only a quick walk away.

SureStay Plus Hotel by Best Western Gatlinburg photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Mon 11/11
Tue 12/11
Queen room
2 queen beds
2 queen beds
2 queen beds
King room
1 king bed
bed type unknown
1 king bed
Standard Room
2 queen beds
2 queen beds
bed type unknown
Double room
2 queen beds
2 queen beds
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Outdoor pool
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Conditioner

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Designated smoking area

General

  • River view
  • Family rooms
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Business centre
  • Wake-up service
  • Key card access
  • Express check-out
  • 24hr front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Dining

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Vending machine (drinks)

Parking and transportation

  • Free parking
  • Private parking

Laundry

  • Laundry facilities
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hiking
  • Skiing

Outdoor

  • Balcony

Family friendly

  • Complimentary breakfast

Pool

  • Outdoor pool

Reviews

7.9
GoodBased on 2,075 verified guest reviews

Pros +
  • "Nice, clean and friendly staff!" (in 202 reviews)
  • Clean friendly staff great location (in 222 reviews)
  • Good location to main Street. (in 20 reviews)
Cons -
  • "Mold, cockroaches, broken lamp, broken desk chair." (in 20 reviews)
  • The room was very dirty. (in 106 reviews)
  • Chair on balcony dirty & broken. (in 49 reviews)


SureStay Plus Hotel by Best Western Gatlinburg room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • How does SureStay Plus Hotel by Best Western Gatlinburg compare to other 2-star hotels in Gatlinburg?

    2-star hotels in Gatlinburg typically cost C$ 226/night, but SureStay Plus Hotel by Best Western Gatlinburg is typically available for C$ 84/night, and is rated equally to its competitors.

  • How far is SureStay Plus Hotel by Best Western Gatlinburg from Knoxville McGhee Tyson?

    If you're looking to go directly from Knoxville McGhee Tyson to SureStay Plus Hotel by Best Western Gatlinburg, expect a 1h 21min drive as they are around 43.5 km apart.

  • What is the best way to get to SureStay Plus Hotel by Best Western Gatlinburg from Knoxville McGhee Tyson?

    Another more common option is to just take a taxi or rideshare service from the airport to SureStay Plus Hotel by Best Western Gatlinburg. The nearest airport to the hotel is Knoxville McGhee Tyson.

  • Is SureStay Plus Hotel by Best Western Gatlinburg pet-friendly?

    Yes, you’re free to bring your dog with you while staying at SureStay Plus Hotel by Best Western Gatlinburg.

  • Does SureStay Plus Hotel by Best Western Gatlinburg have a pool?

    Yes, SureStay Plus Hotel by Best Western Gatlinburg has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is SureStay Plus Hotel by Best Western Gatlinburg to Gatlinburg city centre?

    SureStay Plus Hotel by Best Western Gatlinburg is just 1.4 km away from Gatlinburg city centre. The closest landmark to the centre of Gatlinburg is Ripley's Aquarium of the Smokies, which is very accessible to SureStay Plus Hotel by Best Western Gatlinburg guests.

  • What is the phone number for SureStay Plus Hotel by Best Western Gatlinburg?

    If you have questions or concerns about your stay at SureStay Plus Hotel by Best Western Gatlinburg, call +1 865 325 1516 to speak with a front desk representative.

  • Does SureStay Plus Hotel by Best Western Gatlinburg have Wi-Fi available?

    Yes, SureStay Plus Hotel by Best Western Gatlinburg has Wi-Fi available to hotel guests.

  • What time is check-out for SureStay Plus Hotel by Best Western Gatlinburg?

    11:00 AM is the check-out time at SureStay Plus Hotel by Best Western Gatlinburg. Late check-out may be available at the hotel's discretion.

  • How much is a room at SureStay Plus Hotel by Best Western Gatlinburg?

    Prices may fluctuate based on room type, dates, and availability. You can find great room deals for SureStay Plus Hotel by Best Western Gatlinburg at the moment between C$ 79 and C$ 215 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • What is the distance from SureStay Plus Hotel by Best Western Gatlinburg, Gatlinburg to Ripley's Aquarium of the Smokies?

  • How many operators does momondo search for hotels in Gatlinburg?

  • When did momondo last update prices for hotels in Gatlinburg?

    Prices for hotels in Gatlinburg are updated daily.


Places of interest near SureStay Plus Hotel by Best Western Gatlinburg

Attractions in Gatlinburg, Tennessee curated by momondo

SureStay Plus Hotel by Best Western Gatlinburg location: 218 Ski Mountain Road, Gatlinburg, TN 37738-3125

Top landmarks

Ober Gatlinburg0.3 km
Ripley's Haunted Adventure0.5 km
Star Cars Museum0.6 km
Ripley's Believe It Or Not Museum0.7 km

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