Rooms Make yourself at home in one of the 14 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and ceiling fans, and housekeeping is provided daily. Amenities Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access and concierge services. Business}, Other Amenities Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Property Location A stay at Hotel La Casona Real places you in the heart of Cozumel, within a 5-minute walk of "Benito Juarez" Municipal Market and San Miguel Church. This hotel is 15.7 mi (25.2 km) from Xcaret Eco Theme Park and 19.7 mi (31.7 km) from Playa del Carmen Main Beach. Dining A complimentary full breakfast is served daily from 8:00 AM to 11:00 AM. Optional Charges Rollaway bed fee: MXN 150.0 per day Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve rollaway/extra beds This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher and a smoke detector Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed General instructions No cribs (infant beds) available No elevators Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of Safe Travels (WTTC - Global) Professional property host/manager