The Grand at Moon Palace Cancun
Rental with Private beach
Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo
+52 998 881 6000based on 139 reviews
per night
About The Grand at Moon Palace Cancun, Cancún
The Grand at Moon Palace Cancun photos
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Bicycle rental
- Fishing
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Beauty salon
- Horse riding
- Mini-golf
- Bowling
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Night club
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool with a view
- Private pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
- Water slide
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Tile/marble floor
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Family friendly
- Babysitting or child care
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Swimming pool toys
Kitchen
- Wine glasses
- Kitchen
- Kitchenette
- Tea/coffee maker
- Coffee machine
- Dining area
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled Access
- Elevator
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
- Bars ran out of certain alcohols. (in 1 review)
- Some of the managers are jerks. (in 1 review)
- They had shuttle buses to get you to your room. (in 1 review)
The Grand at Moon Palace Cancun room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does The Grand at Moon Palace Cancun compare to other 5-star hotels in Cancún?
The Grand at Moon Palace Cancun is C$ 219 cheaper than the average 5-star hotel in Cancún. You can usually find a nightly rate of C$ 721 when staying at The Grand at Moon Palace Cancun.
How far is The Grand at Moon Palace Cancun from Cancun?
Driving distance from Cancun to The Grand at Moon Palace Cancun and vice versa is 7.3 km and the overall drive time is about 13min. Driving time can vary based on the time of day and traffic.
What is the best way to get to The Grand at Moon Palace Cancun from Cancun?
With parking available at The Grand at Moon Palace Cancun, you could always rent a car for as low as C$ 7/day and park it at the hotel. This would give you freedom while visiting Cancún. Another more common option is to just take a taxi or rideshare service from the airport to The Grand at Moon Palace Cancun. The nearest airport to the hotel is Cancun.
Are there food options at The Grand at Moon Palace Cancun?
Yes, The Grand at Moon Palace Cancun does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Cancún for those looking for something different. If you are staying at The Grand at Moon Palace Cancun, you are more than welcome to order food through the hotel’s room service menu.
Does The Grand at Moon Palace Cancun have a pool?
Yes, The Grand at Moon Palace Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
How close is The Grand at Moon Palace Cancun to Cancún city centre?
Getting to Cancún city centre should be easy enough, as it is just 18.6 km away from The Grand at Moon Palace Cancun. In Cancún city centre you will find Parque Las Palapas, along with many other popular sights and things to do.
What is the phone number for The Grand at Moon Palace Cancun?
If you have questions about The Grand at Moon Palace Cancun or your reservation, please call the front desk directly at +52 998 881 6000.
Does The Grand at Moon Palace Cancun have Wi-Fi available?
Yes, The Grand at Moon Palace Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Grand at Moon Palace Cancun?
The Grand at Moon Palace Cancun does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for The Grand at Moon Palace Cancun?
12:00 PM is the check-out time at The Grand at Moon Palace Cancun. Late check-out may be available at the hotel's discretion.
How much is a room at The Grand at Moon Palace Cancun?
The cheapest deals found start from only C$ 261 per night. The average rate for rooms at The Grand at Moon Palace Cancun is currently around C$ 1,310/night. Enter your dates in the form above to see more.
Is there laundry service in The Grand at Moon Palace Cancun?
Yes, you can do your laundry at The Grand at Moon Palace Cancun. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
How many operators does momondo search for hotels in Cancún?
As of November 2024, there are 4,057 operators available to choose from for hotels in Cancún.
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The Grand at Moon Palace Cancun location: Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo