Hero photo

Tru by Hilton Albany Crossgates Mall

3-star Hotel with Indoor pool

3 stars

1651 Western Avenue, Albany, NY 12203

+1 518 704 4010
8.2
Very good

based on 604 reviews

C$ 155
Rate

per night

About Tru by Hilton Albany Crossgates Mall, Albany

Cleanliness
8.5
Comfort
8.6
Location
8.8
Services
8.5
Staff
8.7
Value for money
8.2
Featuring an indoor pool, Tru by Hilton Albany Crossgates Mall is situated in Albany and is a short stroll from Crossgates Mall. Guests can also benefit from free internet throughout the property. There are a range of facilities available to those staying at the hotel, including meeting rooms, a 24-hour business centre and billiards. It also offers a designated smoking area, a vending machine and a lift. There are 96 rooms at Tru by Hilton Albany Crossgates Mall, each offering all the essentials to ensure a comfortable stay. They are also equipped with a refrigerator, a hair dryer and a microwave. For guests who enjoy discovering local eateries, there is a large variety within walking distance. Guests can also easily visit Stuyvesant Plaza.

Tru by Hilton Albany Crossgates Mall photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.


Rooms

Mon 11/11
Tue 12/11
Double room
2 double beds
2 double beds
1 queen bed
King room
bed type unknown
1 king bed
bed type unknown
Standard Room
bed type unknown
bed type unknown
1 king bed
Queen room
2 queen beds
2 queen beds
2 queen beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Indoor pool
  • Fitness centre
  • Free Wi-Fi
  • Free parking
  • Business centre
  • Wi-Fi available in all areas
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries
  • Smoke alarms
  • Heating

Services and conveniences

  • Business centre
  • Wake-up service
  • Express check-out
  • Meeting/Banquet facilities
  • Mini-market on site
  • 24hr front desk

Accessibility and suitability

  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Designated smoking area

Media and entertainment

  • Radio
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Dining

  • Refrigerator
  • Microwave
  • Snack bar

Bathroom

  • Hairdryer
  • Shower

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Board games/puzzles
  • Pool table

General

  • Telephone
  • Privacy curtain

Pool

  • Heated pool
  • Indoor pool

Parking and transportation

  • Free parking

Laundry

  • Iron and ironing board

Family friendly

  • Complimentary breakfast

Fitness

  • Fitness centre

Reviews

8.2
Very goodBased on 604 verified guest reviews

Pros +
  • Everything was great otherwise. (in 2 reviews)
  • Clean and new. (in 4 reviews)
  • "Super clean, great breakfast, very comfortable" (in 32 reviews)
Cons -
  • "They never came to ask to clean my room, overall just a bad experience." (in 23 reviews)
  • Bed and pillows were horrible! (in 9 reviews)
  • I give this hotel one of the better places I ever stayed. (in 1 review)


Tru by Hilton Albany Crossgates Mall room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • How does Tru by Hilton Albany Crossgates Mall compare to other 3-star hotels in Albany?

    There is a C$ 53/night difference in the average price of 3-star hotels in Albany (C$ 221/night) and the average nightly rate at Tru by Hilton Albany Crossgates Mall (C$ 168/night).

  • How far is Tru by Hilton Albany Crossgates Mall from Albany Intl?

    Driving distance from Albany Intl to Tru by Hilton Albany Crossgates Mall and vice versa is 8.0 km and the overall drive time is about 14min. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Tru by Hilton Albany Crossgates Mall from Albany Intl?

    If you intend on renting a car to travel from Albany Intl to the hotel, you will have peace of mind knowing that Tru by Hilton Albany Crossgates Mall offers parking on site. Car rentals in the area typically go for C$ 49/day for a base model rental. A very popular option for travellers staying at Tru by Hilton Albany Crossgates Mall would be to take a taxi or ridesharing service from Albany Intl directly to the hotel.

  • Is Tru by Hilton Albany Crossgates Mall pet-friendly?

    Feel free to bring your dog with you while staying at Tru by Hilton Albany Crossgates Mall.

  • Does Tru by Hilton Albany Crossgates Mall have a pool?

    Yes, Tru by Hilton Albany Crossgates Mall has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Tru by Hilton Albany Crossgates Mall to Albany city centre?

    9.4 km separate the front steps of Tru by Hilton Albany Crossgates Mall and the city centre of Albany, where you can keep busy with restaurants, shopping and of course Palace Theatre, a very popular landmark in Albany.

  • What is the phone number for Tru by Hilton Albany Crossgates Mall?

    If you have questions about Tru by Hilton Albany Crossgates Mall or your reservation, please call the front desk directly at +1 518 704 4010.

  • Does Tru by Hilton Albany Crossgates Mall have Wi-Fi available?

    Yes, Tru by Hilton Albany Crossgates Mall has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Tru by Hilton Albany Crossgates Mall?

    There is a hotel gym accessible to guests staying at Tru by Hilton Albany Crossgates Mall. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

  • What time is check-out for Tru by Hilton Albany Crossgates Mall?

    You can plan to arrive after 3:00 PM for checking in. Check-out time is 12:00 PM. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at Tru by Hilton Albany Crossgates Mall?

    The cheapest deals found start from only C$ 140 per night. The average rate for rooms at Tru by Hilton Albany Crossgates Mall is currently around C$ 207/night. Enter your dates in the form above to see more.

  • How many operators does momondo search for hotels in Albany?

  • When did momondo last update prices for hotels in Albany?

    Prices for hotels in Albany are updated daily.


Places of interest near Tru by Hilton Albany Crossgates Mall

Attractions in Albany, New York curated by momondo

Tru by Hilton Albany Crossgates Mall location: 1651 Western Avenue, Albany, NY 12203

Top landmarks

Albany Pine Bush Preserve3.6 km
Washington Park7.6 km
Albany Institute of History and Art8.4 km
New York State Museum8.7 km

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