The Mandrake
5 stars
Very good
(807)
5 stars
Updating price...
The Mandrake
5 stars
20-21 Newman Street, London, W1T 1PG
Very good
807 reviews
Updating price...
Overview
The Mandrake is a multi-award-winning, luxury lifestyle property in the heart of Londons Fitzrovia. Every aspect of The Mandrake has been thoughtfully curated and designed to offer guests a unique, immersive and truly unforgettable experience. With t…iHotelier/iStay
The Mandrake is a multi-award-winning, luxury lifestyle property in the heart of Londons Fitzrovia. Every aspect of The Mandrake has been thoughtfully curated and designed to offer guests a unique, immersive and truly unforgettable experience. With the culture and nightlife of Soho and the West End on our doorstep, and the shopping of Oxford Street only a stones throw away, The Mandrake is a perfect base to set off and explore all that London has to offer. Our 33 luxurious bedrooms include three opulent suites and an award-winning Penthouse. All bedrooms have been designed to cocoon and comfort with a provocative use of colour, texture and original works of art. Transporting you far from the streets of Fitzrovia, our destination bars, Waeska and Jurema, offer ethnobotanical cocktails unlike any others found in the city. Whilst our restaurant, YOPO, led by Executive Chef George Scott-Toft, is a South American inspired feast of culture and cuisine. The Mandrakes renowned fusion of art, culture and design, brings a varied curation of artists, performers, exhibitions and events through our doors; turning the hotel into an ever-changing backdrop for new talent to shine.iHotelier/iStay
Available rates
The neighbourhood - Fitzrovia
20-21 Newman Street, London, W1T 1PG
What's nearby
- Primark3 min walk
- PizzaExpress Jazz Club4 min walk
- University of Westminster, Wells Street Campus5 min walk
- Soho Theatre5 min walk
- Tottenham Court Road6 min walk
- Dominion Theatre6 min walk
- Fo Guang Shan Temple3 min walk
- Laure Genillard4 min walk
- Pollock's Toy Museum5 min walk
- BT Tower6 min walk
- CRN North Thames6 min walk
- Centre Point7 min walk
Reviews
8.4
Very good
807 verified ratings
Wonderful
506
Very good
108
Good
58
Okay
42
Fair
28
Mediocre
28
Poor
37
Guests say
A mix of positive and negative reviews were provided by guests. The positive aspects highlighted include the hotel's location, service, and accessibility. However, guests expressed negative sentiments towards cleanliness, bed comfort, room size, bathroom, value for price, safety, noise level, atmosphere, amenities, and breakfast. Some specific issues mentioned were poor sound isolation, lack of privacy in terrace rooms, small portions and high prices for food, and overall dissatisfaction with the hotel's quality compared to its price.AI-generated from customer reviews
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8.4 out of 10
620 reviews
9.5 out of 10
3 reviews
Pros (+) Staff were friendly
Cons (-) The property does not match the price point at all. It's very bland and rushed decoration, room was quite small (even though it was a terrace room). It just screamed wanting to save money/operational cost...
Pros (+) Perfect location , very friendly staff, but a bit over price for that they provide you
Pros (+) The property is absolutely beautiful. So unique and makes you feel like you’re in a completely different place.
Pros (+) Interesting property, very good location. Good bathroom amenities.
Cons (-) The terraced room was really just a room with access to an outdoor corridor! So not so much privacy.
Pros (+) The location
Cons (-) To hotel was too dark, especially the entrance way which made it very unwelcoming on arrival. The hotel was extremely expensive, disproportionately so, when compared to other operators of food and beverage at this level. The key system is archaic, heavy, and too hard to manage. Practically evaporated at the expense of being cool.
Pros (+) The staff was amaizing. Only had breakfast at the hotel, but amazing as well.
Cons (-) The bed was too uncomfortable. The matress should be changed.
Cons (-) For a 5 star hotel charging £400+ per night, an extra “cleaning service charge” of £23/night upon checkout is just absurd. No other respectable hotel does this.
Cons (-) My expensive terrace room had a very bad sound isolation. I could hear the DJ from 8pm to 1am as if I was on the dancefloor, even with earplugs. Therefore I could not sleep which is a shame for a hotel. I asked to check out the next day and to get refund for the next 2 nights (DJ in da house again!) and the manager did not accept under the pretext that my reservation came through booking.com. They...
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Pros (+) Brilliant service, very helpful stuff.
Pros (+) There was not one thing I liked about this property. It is advertised and photographed in a way that is completely misleading. After more research, I realized the reason this hotel is rated so high is they are combing ratings from their bar and restaurants in with the hotel. This is a way of cheating the algorithm, just be aware, this is NOT a five star hotel. There was one concierge who was very ...
Cons (-) I arrived at the hotel and was only there an hour or so when someone entered my room while I was asleep, it was dark and they ran out as soon as they saw me sit up. I tried calling the front desk but naturally the phone was broken. I called from my cell and they said they would look into it and get back to me, but did not seem too concerned. As a female, I found this rather alarming. The room alwa...
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Amenities
- Adults only
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Flat-screen TV
- TV
- Cable or satellite TV
Things to keep in mind
Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.