Resorts World Genting - First World Hotel
6.3
Okay
(6732)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
6.3
Okay
6732 reviews
Updating price...

Overview

Rating
Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial tBooking.com
Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial telephones and a fan to complement the cool mountain air. Tea and coffee making facilities and a safety deposit box are provided. For business and conference options, a grand banquet hall with a 2,500 seat capacity and conference rooms are available. Self check-in kiosks and WiFi access are available at the lobby area. Lobby Café serves local Malaysian favourites all throughout the day. For a drink or two and live music, guests can head to The Patio Bar and Lounge. First World Hotel is 1.5 hours by bus from Kuala Lumpur. A cable car ride from Genting Skyway Station takes 11 minutes and a further 10 minutes on foot.Booking.com
Rating
6.3
Okay
Based on 6732 verified guest reviews

Available rates

Sat 9/11
Sun 10/11

The neighbourhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.13 km
  • Resorts World Genting0.27 km
  • Genting Arena of Stars0.27 km
  • First World Plaza0.28 km

Reviews

6.3
Okay
6732 verified ratings
Wonderful
1380
Very good
1059
Good
1152
Okay
1015
Fair
733
Mediocre
556
Poor
847
Guests say
Guests appreciated the convenient locations of the hotel in various reviews. However, cleanliness and service were common negative aspects mentioned, with complaints about dusty rooms, long check-in processes, and confusion with room allocations. Some guests also highlighted issues with room size and the lack of Wi-Fi availability. On the positive side, guests found the hotel to be a good value for the price, especially praising the room quality and overall comfort.
AI-generated from customer reviews
Location9 out of 10
Value for Price8 out of 10
WiFi3.5 out of 10
Room Size2.5 out of 10
Service2 out of 10
Cleanliness1.5 out of 10
Sort by:Most recent
Filters
Review rating
Traveller type
Time of year
Score by provider
6.0
Okay
Anonymous, Nov 2024
Just a room for sleep
3.2
Poor
Anonymous, Nov 2024
The carpet looked very sus... the bed looked okay but definitely not super clean. the whole room very run down . if you just looking for a place to stay it suffices but if u want a place where its super clean this is not the place
2.8
Poor
Anonymous, Nov 2024
If you’re looking for a true test of patience, look no further than Resort World Hotel Genting. We waited an impressive 1.5 hours just to check in, greeted by rude reception staff who seemed like they’d rather be anywhere else. As for the rooms? Let’s just say “box” is being generous. Windowless, bare-bones, and cramped – there wasn’t even a decent towel in sight. Want to hang your clothes? Good l...
Read more
9.2
Wonderful
Anonymous, Nov 2024
The automated check in machines are mostly spoilt, the check in queue are long. The room is clean but the floor felt a bit sticky. I get a Mountain View room but there were smell of food coming in from the window from restaurant downstairs. Overall still an economic and comfortable stay.
6.8
Okay
Anonymous, Nov 2024
The hotel need to improve cleanliness
8.4
Very good
Anonymous, Nov 2024
It's convenient place for a night staying
5.6
Fair
Anonymous, Nov 2024
Worst expirians with check in Q for 3 hours My familt very tired to q up No propper resbonse I paid ready for my room but quing like beggers for 3 hours ??? Very dissapoindet my half day waste The costamer servies very
7.2
Good
Anonymous, Nov 2024
Need to wait soo long to check in about 6hours because cannot use the machine
9.6
Wonderful
Anonymous, Nov 2024
Overall I am satisfied with the stay, but the fix-your-own-bed policy is annoying.
8.4
Very good
Anonymous, Nov 2024
If room got Wi-Fi , it will be perfect :)

Amenities

  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Room service
  • Coffee shop
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.