Resorts World Genting - First World Hotel
6.4
Okay
(6829)
3 stars
Updating price...

Resorts World Genting - First World Hotel

3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
6.4
Okay
6829 reviews
Updating price...

Overview

Rating
Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial tBooking.com
Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial telephones and a fan to complement the cool mountain air. Tea and coffee making facilities and a safety deposit box are provided. For business and conference options, a grand banquet hall with a 2,500 seat capacity and conference rooms are available. Self check-in kiosks and WiFi access are available at the lobby area. Lobby Café serves local Malaysian favourites all throughout the day. For a drink or two and live music, guests can head to The Patio Bar and Lounge. First World Hotel is 1.5 hours by bus from Kuala Lumpur. A cable car ride from Genting Skyway Station takes 11 minutes and a further 10 minutes on foot.Booking.com
Rating
6.4
Okay
Based on 6829 verified guest reviews

Available rates

Mon 25/11
Tue 26/11

The neighbourhood

Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000

What's nearby

  • Genting Theme Park0.13 km
  • Resorts World Genting0.27 km
  • Genting Arena of Stars0.27 km
  • First World Plaza0.28 km

Reviews

6.4
Okay
6829 verified ratings
Wonderful
1405
Very good
1067
Good
1160
Okay
1029
Fair
743
Mediocre
566
Poor
861
Guests say
Guests appreciated the convenient locations of the hotel in various reviews. However, cleanliness and service were common negative aspects mentioned, with complaints about dusty rooms, long check-in processes, and confusion with room allocations. Some guests also highlighted issues with room size and the lack of Wi-Fi availability. On the positive side, guests found the hotel to be a good value for the price, especially praising the room quality and overall comfort.
AI-generated from customer reviews
Location9 out of 10
Value for Price8 out of 10
WiFi3.5 out of 10
Room Size2.5 out of 10
Service2 out of 10
Cleanliness1.5 out of 10
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Score by provider
4.4
Mediocre
Anonymous, Nov 2024
small, cramped rooms with no view / privacy (the towers are next to each other) plus the absolute worst thing is that there is no wifi in the rooms in today's digital age... my gosh
5.2
Fair
Anonymous, Nov 2024
No aircon in the room. Check in took a long time with the long queue. Room was smelling a lil bit musty and the walk to the room was so long
6.4
Okay
Anonymous, Nov 2024
Great location, standard room with basic facilities. You get what you pay for.
10
Wonderful
Anonymous, Nov 2024
Budgets stay , a room for shower n sleep dont expect more. Anyway go genting is to walk around n not to keep in room
4.0
Mediocre
Anonymous, Nov 2024
We visited this hotel as its great location, but room was not at all clean and rooms are very small. I would not recommend this to anyone.
3.2
Poor
Anonymous, Nov 2024
Very worst service for agoda booking all must use self service kiosk. Customer service refused to help. And very limited self kiosk for agoda booking. Very bad customer service if they cannot handle so many guest than hired more staff.
4.8
Mediocre
Anonymous, Nov 2024
Checked in on 19 November 2024. On this date, at night 11.30pm the fire alarm went off twice. The second time it rang, it rang for about 10 minutes. When I tried to call for staff using room service number, it could not go through. Hence I went down with my family. I went to asked the front desk for what was happening, but the staff was unsure of the situation and said he did not know what happene...
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8.4
Very good
Anonymous, Nov 2024
Stayed in standard room on Tower one, which is best tower to stay in as nearest to lobby. Opt for buffet breakfast during check in, noticed need to go to Genting Grand hotel for it, abit troublesome. Overall a nice stay.
10
Wonderful
Anonymous, Nov 2024
Over all good.
9.2
Wonderful
Anonymous, Nov 2024
Convenient stay in Genting. It's located at the heart of Genting. Very convenient to walk around the area. No hustle.

Amenities

  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Room service
  • Coffee shop
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.