Resorts World Genting - First World Hotel
Okay
(6829)
3 stars
Updating price...
Resorts World Genting - First World Hotel
3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
Okay
6829 reviews
Updating price...
Overview
Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial t…Booking.com
Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial telephones and a fan to complement the cool mountain air. Tea and coffee making facilities and a safety deposit box are provided. For business and conference options, a grand banquet hall with a 2,500 seat capacity and conference rooms are available. Self check-in kiosks and WiFi access are available at the lobby area. Lobby Café serves local Malaysian favourites all throughout the day. For a drink or two and live music, guests can head to The Patio Bar and Lounge. First World Hotel is 1.5 hours by bus from Kuala Lumpur. A cable car ride from Genting Skyway Station takes 11 minutes and a further 10 minutes on foot.Booking.com
Available rates
The neighbourhood
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
What's nearby
- Genting Theme Park0.13 km
- Resorts World Genting0.27 km
- Genting Arena of Stars0.27 km
- First World Plaza0.28 km
Reviews
6.4
Okay
6829 verified ratings
Wonderful
1405
Very good
1067
Good
1160
Okay
1029
Fair
743
Mediocre
566
Poor
861
Guests say
Guests appreciated the convenient locations of the hotel in various reviews. However, cleanliness and service were common negative aspects mentioned, with complaints about dusty rooms, long check-in processes, and confusion with room allocations. Some guests also highlighted issues with room size and the lack of Wi-Fi availability. On the positive side, guests found the hotel to be a good value for the price, especially praising the room quality and overall comfort.AI-generated from customer reviews
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7.2 out of 10
3423 reviews
5.9 out of 10
1524 reviews
7.4 out of 10
9 reviews
4 out of 10
1 review
small, cramped rooms with no view / privacy (the towers are next to each other) plus the absolute worst thing is that there is no wifi in the rooms in today's digital age... my gosh
No aircon in the room. Check in took a long time with the long queue. Room was smelling a lil bit musty and the walk to the room was so long
Budgets stay , a room for shower n sleep dont expect more. Anyway go genting is to walk around n not to keep in room
We visited this hotel as its great location, but room was not at all clean and rooms are very small. I would not recommend this to anyone.
Very worst service for agoda booking all must use self service kiosk. Customer service refused to help. And very limited self kiosk for agoda booking. Very bad customer service if they cannot handle so many guest than hired more staff.
Checked in on 19 November 2024. On this date, at night 11.30pm the fire alarm went off twice. The second time it rang, it rang for about 10 minutes. When I tried to call for staff using room service number, it could not go through. Hence I went down with my family. I went to asked the front desk for what was happening, but the staff was unsure of the situation and said he did not know what happene...
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Stayed in standard room on Tower one, which is best tower to stay in as nearest to lobby. Opt for buffet breakfast during check in, noticed need to go to Genting Grand hotel for it, abit troublesome. Overall a nice stay.
Amenities
- Spa and wellness centre
- Fitness centre
- Restaurant
- Room service
- Coffee shop
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Things to keep in mind
Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.